Contact US

Have a question about your order, a DIY craft kit, embroidery supplies, or one of our handmade gifts? We're happy to help!

Before contacting us, you may also visit our FAQ page for answers to common questions about ordering, shipping, tracking, returns, and refunds.

If you need further assistance, please contact us using the information below.

Customer Support

Email: service@rivvato.com

Phone: +1 (719) 223-9743

We aim to respond to customer inquiries within 24 business hours.

For order-related questions, please include your order number so we can assist you more efficiently.

Company Information

Brand Name: Rivvato

Operated by: VANTORAX COMMERCE INC

Business License Entity: VANTORAX COMMERCE INC

Postal Address:

2298 S ELDRIDGE CT
LAKEWOOD, CO 80228
United States

Official Website: https://rivvato.com/

Returns & Exchanges

If you need to return an item or report a damaged, defective, or incomplete product, please contact our customer support team first.

Please note: Our company postal address is not the designated return address. Return instructions and the appropriate shipping address will be provided by our support team.

For more information, please review our Shipping Policy and Return & Refund Policy.

Thank you for choosing Rivvato!